Improve your margin on small premium tablets
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Outsourcing and lower standards
While this may have been an 'isolated incident', it clearly displays some flaws in their food safety programs. A metal detection program that evaluates the product as close as possible to the finished packaged goods should have caught that.
It sounds like a gerry-rigged boxcutter that got lost. This could be an indication of the manufacturing company's neglect in providing proper tools for the employees, or just a 'resourceful' employee. Oftentimes employees will take it upon themselves to create a tool to make their job easier, as opposed to request something from their employer in fear of retailation. Proper ongoing GMP training and support by the employer is essential.
Posted by DR
02 August 2012 | 15h20